Effective as of March 20th, 2018
Pntheon’s Service and Client Data
Access to Data Controlled by our Clients
Pntheon has no direct relationship with the subjects whose data is contained within the Client Data processed by our Service. To correct, amend, or delete inaccurate data provided by our Clients inquiries should be directed to Pntheon’s Client. If a Client requests Pntheon to remove or modify any data, we will accommodate their request within 30 days.
To opt-out of our cookie-based tracking service, click here.
Use of Advertising IDs
Our Service may also make use of Advertising Ids for anonymous identification purposes. These device-specific Ids are used to inform interest-based advertising within applications vs. browser environments. You can reset your Advertising Id or opt-out via the links below.
iOS – here
Our Service may automatically record certain information about how a person uses our Site (we refer to this information as “Log Data”), including both account holders and non-account holders. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Site to which a user browsed, search terms, the links on our Site that a user clicked on or used, and other statistics. We analyze (and may engage third parties to analyze) this information to improve and enhance the Service by expanding its features and functionality and tailoring it to our users’ needs and preferences.
Collection of Personally Identifying Information
In the course of your use of the Site, you may provide us with certain personally identifying information that can be used to provide you the Service, to identify and contact you, and to set up and administer your account (“Personally Identifying Information” or “PII”). PII may include, but is not limited to, your name, phone number, credit card or other billing information, email address, and postal addresses. You may at any time refuse to provide the PII that we request; however, this may limit our ability to provide Services to you.
How We Use Personally Identifying Information
PII is used for the following purposes: (i) to provide, administer and improve our Services, (ii) to better understand your needs and interests, (iii) to fulfill requests you may make, (iv) to personalize your experience, (v) to provide Service announcements, (vi) to provide you with further information and offers from Pntheon or our affiliates, and (vii) protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.
Behavioral Targeting / Re-targeting
If you purchase subscriptions to our Service from our Site, we request that you provide your name, email address, billing address, credit card information, telephone number and other information necessary to open your account and complete the transaction. We do not collect or store your full credit card information (although we may store the last four digits for verification purposes). Our credit card processing service provider will collect and store full payment card information from you to pay for your Service.
We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us.
Because the nature of our Service does not appeal to children under the age of 13, Pntheon does not knowingly acquire or receive PII from children under 13. If we later learn that any user of our Service is under the age of 13, we will take appropriate steps to remove that user’s information from our account database and will restrict that individual from future access to the Service.
Changing or Deleting Your Information
You may also contact us directly to change or delete information related to your account.
Social Media Widgets
Mailing List Information
You may choose to submit your email address or other contact information via our Site. We may use this information to send you news about Pntheon-related services, products or promotions. We may use one or more service providers to administer these messages, but we do not share your email address with spammers or any other third parties without your permission. We will give you the ability to opt out of marketing-related e-mails by logging in and changing your account settings or by clicking on a link at the bottom of each such e-mail. In some of our communications, we use tracking means, such as a “click-through URL” linked to content on the Site. We track this data to help us measure the effectiveness of our customer communications.
We follow generally accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it (including encrypted storage, firewalls and password protection). No method of transmission over the Internet using industry standard technology is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Pntheon may collect and analyze non-PII information about the performance of its Service. From time to time, Pntheon may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Service.